ATTENDANCE POLICY: 1. Due to program limited availability and demand, we will NOT be able to arrange make ups for missed sessions , last minute no shows or another commitment for monthly cycle players as every spot is reserved on a weekly basis for each player and cannot be filled with another participant. 2. If participant has began their monthly cycle and cannot complete it, we are unable to honor make ups for the remaining sessions in the cycle. 3. If participant is unable to attend a regular session, you can email us ONE WEEK in advance and request a day switch in the same week.  For instance, Can Bobby come Friday instead Tuesday?  All switches are subject to availability. If we have no space in another session, we will not be able to honor make up for that missed session. 4. If player(s) is enrolled monthly and he or she is unable to attend the program the following month, please notify us via email and we will pause monthly cycle. Unfortunately, we will not be able to hold spot due to demand 5. If participant is unable to attend a clinic session due to a serious matter, please email us. We will do our best to work with you.  RAIN POLICY: In the event of a rain cancellation, we will email you 1 hour to 30 minutes before scheduled session. If you do not receive an email, please proceed to the courts. 1. If your player/s class was suspended before it initiated due bad weather conditions, you will receive a credit session to exchange for another session or we will extend cycle one additional class. You can email us to request a day exchange. All day exchanges are subject to availability. 2. If your player/s class was partially suspended due to rain forecast, we will not be able to honor a class exchange since the program was already running. If at all possible, and if conditions are safe for players, we will always attempt to hold the program.